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National contest proved terrifying
CHECK IT OUT: Glenys Harrison, centre, did her best to carry away the Fresh Choice and SuperValue Checkout Operator of the Year Award for Oxford SuperValue
owners Mike and Nicky Rutherford.
OXFORD SUPER Value checkout
operator Glenys Harrison has
been judged one of the best in the
country, having made it into the
top five out of 300 contestants
nationwide in the Fresh Choice
and SuperValue Checkout Oper-
ator of the Year Awards.
She s happy with her achieve-
ment but says she will enter again
next year more determined to win,
in a bid of support for her
employers Mike and Nicky Ruth-
They have had a terrible year
and I really wanted to do it for
them. I ve worked for them since
August last year and they re such
amazing people. It would have
been great to pull off the big one
but I didn t quite make it.
She said she had initially con-
sidered entering this year s con-
test, but then got cold feet. It was
the Rutherfords who encouraged
her to grasp the challenge.
It meant three months of con-
testant assessments, firstly in
each supermarket and then in
each region, until five regional
finalists were chosen.
They then competed in a final
test, where two judges observed a
mock transaction, assessing per-
sonal grooming, how customers
were greeted, the quality of con-
versation, how efficiently bags
were packed and how bulk food
items were processed.
Participants were also quizzed
on their awareness of sale of
liquor and tobacco regulations and
the business s fresh food guaran-
tee policy; how to deal with a com-
plaint; knowledge of food safety
procedures, health and safety
procedures; and how to encourage
customers to return.
I love my job -- I like being with
people and making them happy --
but this was different.
I was terrified in the inter-
I immediately forgot every-
thing I should have been saying.
It was like sitting an exam, Ms
Helping hand near home
BIKE CULTURE: Cyclist Craig Oliver
has been awarded a Coffee Culture
scholarship to help him get to
South Africa for the under-19 world
By MAT KERMEEN
IF CRAIG Oliver needs advice
or inspiration he only has to look
up the road.
The Rangiora High School
student is a junior mountain
biker on the rise, and was last
week awarded a Coffee Culture
Charitable Foundation Secon-
dary School Achievement
The $500 scholarship is
invaluable to Oliver as he
attempts to raise in excess of
$10,000 to compete in the junior
(under-19) world championships
in South Africa next year.
It s the same race Woodend s
Anton Cooper won last year.
Oliver said Cooper, a good
mate, is a big help with advice
and insights into the champion-
It s really good to know that
he s there to help out.
Despite being picked to rep-
resent his country, Oliver does
not receive any funding from
Oliver was tipped off about
the scholarship by a friend who
saw it advertised in a Coffee
The support you get from the
likes of this scholarship is huge,
as the costs are so high.
It s a great feeling to know
they are behind you and it
makes you motivated to try and
bring them a good result.
Oliver was selected to race in
the event in 2012 but reluc-
tantly turned it down because of
the financial hurdle.
We made the call that I
would stay home, train hard and
have a shot at it this year.
Oliver will travel to Germany
and the Czech Republic to com-
pete in world cup rounds before
arriving in Pietermaritzburg,
South Africa, for the big race in
He will also travel to Hobart,
Australia to race in the Oceania
Championships plus compete in
rounds of the national series
around New Zealand early next
year in preparation for the big-
gest trip of his life.
Oliver is aiming for top five
finish in South Africa and a
podium in either Germany or
the Czech Republic.
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